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Privacy Policy

Lac de la Grange respects the privacy of visitors to its website. Visitors are not asked for any personal information except potentially for registration in order to access free downloads and enquiry requests made via our contact form.  The responsibility for the control of data received through this website rests with Gill Knight who may be contacted using one of the methods given on our Contact & Enquiries page.

For contact purposes personal information may be limited to only your name and contact details, including your telephone number and email address. The data you provide may be processed for the purposes of answering your enquiry and offering, marketing or selling relevant services to you. There is no statutory requirement for you to provide us with any data.  The data you provide will also be used for the purpose of ensuring the effective performance of our website, its security, maintaining back-ups of our databases and communicating with you.  The legal basis for this processing is your consent given when completing our enquiry form. You may withdraw your consent for us to process your data in this manner and opt-out of this agreement at any time by making use of the 'unsubscribe' link at the foot of any information you receive from us via email or by contacting us using any of the methods given in our Contact & Enquiries page.  We will provide you with copies of any of your personal data we hold or process upon application.  Personal data is held indefinitely, however, we will erase any of your personal data that we hold as soon as is reasonably practicable upon any such request you may make.

Access to the pages on our website can be viewed without registering, log-ins, passwords or payment.

This site requires cookies and JavaScript to be enabled to work correctly and for security purposes. The legal basis for our use of cookies is to ensure the correct functioning of our website.  A cookie is a nugget of information that a Web server gives to your browser and vice versa. A cookie cannot find out any personal information about you (such as your email address) or identify the contents of your hard disk or transmit a computer virus. This site only makes use of 'session cookies' and no information is stored to the hard disk of computers accessing this site as a consequence of the scripting languages used by the site. JavaScript is a scripting language used to manipulate information displayed in a browser window. JavaScript does not allow the reading or writing of files on a client machine (except to the browser's cookie file for the duration of the 'session'). It cannot therefore introduce viruses to your computer or change or remove data from your computer.

Lac de la Grange may also capture (for example, via Google analytics) such information from its website visitors such as referring URL, ISP, browser type, geographical location, length of visit, navigation paths, timing of your visit and the pages visited. These data are used for statistical purposes only and to assist us in assessing website performance.  The legal basis for this processing is our legitimate business interest of monitoring our website performance and improving both this and our service offerings.

Email addresses (and any other information provided) are maintained in secure, encrypted and password protected databases. These data are stored at our website’s datacentre which is based in Amsterdam, the Netherlands.  No data will be transferred to or held at a location outside of the EU or the United Kingdom.  No personal information provided will be passed on to third parties, save as may be required by law, and will not be used for any purpose other than those mentioned above except where this is specifically stated and provided for with your knowledge and consent.

Messages sent via email may not be secure. We recommend you do not send any confidential information to us via email. If you choose to do so, this is at your own risk and with the prior knowledge that a third party may be able to intercept this communication.